Welcome To Voluntary Insurance Partners
Ameritas HR Service
Billing, eligibility, eServices, and implementation support for group administrators.
Manage the group without the phone tree.
Adds, terms, billing, and ID cards for most groups live in the Benefits Administrator portal. If the group is on an EDI file, eligibility changes must go through that file — not the portal.
Benefits Administrator Login
Benefit Administrator FAQ
Email Group Administration
Call Group Admin: 800-659-2223
Email Kate King — Implementation
Employee Service Page
Group Administration
Enrollment, billing, eligibility, eServices setup.
800-659-2223 | NY 800-628-8889
group_assistants@ameritas.com
Fax: 402-467-7338
Hours commonly listed: Mon–Thu 7 a.m.–7 p.m. CT · Fri 7 a.m.–5:30 p.m. CT
Mail: Group Administration, P.O. Box 81889, Lincoln, NE 68501
Kate King — Account / Implementation for VIP cases
New case setup, Beam-to-Ameritas flips, and case processing questions.
Kate.King@ameritas.com
Do not send employee claims to Kate. Employees use 800-487-5553 or group@ameritas.com.
How HR signs up for eServices
- Complete the eServices agreement from Ameritas business / dental-vision resources.
- Go to ameritas.com/sign-in → Business Accounts → Dental, Vision & Hearing → Benefits Administrator Sign In.
- Click Register Now and use the authorization ID emailed from securityadmin@employeebenefitservice.com.
- Need help creating users: 800-659-2223.